AI agents for automotive retail

Products

Specialized products connect customer context, conversations, marketing, and reservations in one operating ecosystem.

Product line

01

AI BDC Sales

Qualifies website requests, answers vehicle questions, books appointments directly in Calendar, and routes each lead to the right location and sales advisor.

Unloop AI
Hi, I'm Gaia, the dealership's virtual assistant. How can I help you?
How can I help you...

Powered by Unloop

02

AI Customer Activation

Did a customer ask about a vehicle but not continue? AI Customer Activation follows up via WhatsApp or email with a message built around that customer’s interest and history.

Not the same campaign for everyone. A personalized campaign for every customer.

U

Unloop AI

business account

Today
Hello, I noticed that two months ago you were interested in the Fiat Panda. It is now on promotion. Would you like the details?

10:15

Yes, I’m still interested. Could you send me the offer?

10:17✓✓

Message
03
U

Unloop AI

business account

Today
The vehicle is available. You can also place a deposit to reserve it.

10:15

Place the deposit

pay.unloop.ai

10:16

Done, deposit paid.

10:18✓✓

Vehicle successfully reserved. Do you have a preferred day to collect it? I can book an appointment at the location closest to you.

10:18

Message

Unloop Reserve

When interest becomes intent, the customer receives a secure payment link directly in the conversation to place a deposit and reserve the vehicle. The campaign continues all the way to a concrete commitment.

From conversation to reservation, without switching channels.

04
U

Unloop AI

business account

Today
Hello Mario Rossi, we detected a red warning light on your vehicle. For safety, a workshop inspection is recommended. Would you like me to suggest the first available appointments?

10:12

Yes, thank you. Do you have any availability tomorrow morning?

10:13✓✓

Yes, there is availability tomorrow at 10:00 AM. I have confirmed your workshop appointment.

10:14

Message

AI BDC Service

Detects vehicle signals and service needs, proactively contacts the customer, handles first-line exceptions, offers available slots, and books the appointment directly in Calendar. It then routes the customer to the right location and team.

From the problem to the appointment, in the same conversation.

05

AI Appointment Confirmation

Five hours before the appointment, it automatically contacts the customer to confirm attendance at the dealership and keep the team’s Calendar up to date.

More confirmed appointments. Less time wasted.

U

Unloop AI

business account

Today
Hello, you booked your workshop appointment for today at 3:00 PM. Will you be at the dealership?

10:00

Yes, I confirm that I’ll be there.

10:02✓✓

Perfect, your workshop appointment is confirmed for today at 3:00 PM.

10:02

Message

Enter the Unloop ecosystem.

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